Returns, Exchanges and Refunds

Made-to-order products

Game Day Rings products are made to order in the size and style selected at checkout. Because of this, we do not accept returns or exchanges for a change of mind, an incorrectly selected size, or normal wear.

Please review our ring-size guide carefully before ordering.

If we made an error

If your order arrives damaged, incorrect, or in a different size than the one shown on your order confirmation, contact us within 7 days of delivery. Include your order number and clear photos of the ring, packaging, and—when the issue is sizing—the ring on a sizing mandrel or sizing stick.

When the error is ours, we will arrange the appropriate replacement at no additional product cost.

Wrong size and replating options

If the size selected at checkout was incorrect, or if a plated ring needs service, review our replacement and replating options.

Refunds

Refunds are generally not offered for made-to-order products unless the issue was caused by Game Day Rings or a refund is otherwise required by law. We review eligible order issues individually and work toward a fair resolution.